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From start to finish my experience with Karolina was amazing. I saw this ring online and contacted her to include a raw emerald. Karolina was very responsive and kind, and it was a very personal and fun experience even though it was an 'online-purchase'. The simulation she sent me in advance turned out exactly how the ring would look in the end. She even shared some pictures of how the ring was made. I love the piece, it's great quality and very beautiful. I definitely recommend her work!